How to Make Tough Conversations Easy

There are certain conversations everyone dreads. The tough one with the boss, who sees your right to a raise differently than you do, or the co-worker who needs straightening out, or your significant other, about sharing chores more equitably. These conversations are emotional, difficult, and liable to go wrong. You go into them with a fear that they won't go well and you won't get what you want. Here's how to make those conversations work for you.